Privacy Policy

Introduction

This Privacy Policy explains how accamcozzo collects, uses, discloses, and safeguards your information when you visit our website or engage our services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a reservation or inquiry through our website
• Contact us via email or other communication channels
• Subscribe to newsletters or promotional communications
• Participate in surveys or feedback requests

This information may include your name, email address, travel preferences, group size, and any other details you choose to provide.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• Browser type and version
• Operating system
• IP address and general location data
• Pages visited and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and fulfill your travel reservations
• Respond to inquiries and provide customer support
• Send confirmational emails and itinerary information
• Improve our website functionality and user experience
• Analyze usage patterns to enhance our services
• Comply with legal obligations and resolve disputes

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who assist in operating our website, conducting business, or servicing you (such as accommodation providers, guides, and transport operators), provided they agree to keep information confidential
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to object to or restrict certain processing activities
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate measures to ensure your information receives adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Level 3, 142 Collins Street, Melbourne VIC 3000, Australia